Troubleshooting (FAQ)

Learn how to fix issues yourself!

If the software or an action doesn't work; try go through this troubleshooting guide, and hopefully fix your problem!

ACC is short for AssistantComputerControl

Cases

  • Assistant doesn't understand

    • Problem: (example) My Google Home doesn't understand any of the triggers.
    • Solutions:
      • Make sure that you have applets enabled on the account that is linked to your assistant. ACC doesn't actually have anything to do with your assistant, so this issue is on IFTTT or your assistant servie
  • Nothing happens on the computer

    • Problem: The assistant responds, but nothing happens on my computer.
    • Solutions:
      • Dropbox has to be installed and running on your PC at all times
      • Ensure you have the software (ACC) installed on your computer
      • Check if the ACC software is open (look for it in the Windows Task Manager), if not; open it
  • I open ACC, but it closes right after

    • Problem: The software crashes/closes/doesn't open when I try to open it
    • Solutions:
      • (most often not the user's fault, but the software)
      • Try to reinstall the software
      • Make sure you have Dropbox installed on your computer
      • Open an issue on GitHub, and let the developer(s) know about the issue

If you still have problems, and none of the solutions above helped, you can open an issue.